Oracle e-Business Offshore Support Services
Spend less time managing Oracle - and more time innovating.
Without question, today’s Oracle environments are critical links between business and technology - connecting internal business processes to suppliers, customers and partners. As you respond to changing business needs, you need to manage application enhancements and complex upgrades.
Saturn’s Oracle Extended Application Services are a proven portfolio of offerings that provide customers with a range of essential implementation and post-implementation services for maintaining and optimizing applications and technology infrastructures. Offerings like DBA support, functional and technical helpdesk services, enhancement development and support, and testing services help lower the total cost of ownership and IT staff to focus on strategic objectives. With service levels for availability, stability and functionality, Saturn manages Oracle day-to-day complexity and reduces the need to re-skill your team with new Oracle enhancements.
Oracle Application Expertise
Functional
- DeMantra Demand Management
- Supply Chain Planning
- Procurement
- Manufacturing
- Order Fulfillment
- Project Accounting
- Financials
- HCM/HRMS
- CRM
- Process Manufacturing
- Business Intelligence
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Technical
- Oracle Applications 10.7, 11.0.3, 11i, R12
- Oracle RDBMS 8.X, 9.X, 10g, 11g
- AOL Foundation
- SQL, PLSQL
- Open Interfaces, API
- Forms & Reports
- XML Publisher
- Workflow
- XML Gateway, EDI, OAG, Rosettanet, cXML
- OA Framework/ADF
- BPEL
- SOA
- Business Intelligence
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Oracle Support Services includes
Benefits
- Reduce your operational risk
- Service Level Agreements ensure responsiveness and quality
- Accelerate speed of deployment
- Expertise in all areas of Oracle support
- Proven testing methodology
- Dedication to Knowledge Transfer and Customer Training
- Account Management – We provide a single point of contact for managing your requests.
- No monthly minimum usage
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